Privacy Policy

At Holmeford Furniture, we respect your privacy and are committed to keeping your personal information safe. This policy explains how we collect and use your information when you use our website or place an order with us.

Information We Collect

When you place an order, contact us or sign up to our newsletter, we may collect information such as:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and payment information
  • Information you provide when contacting us

We may also collect information about how you use our website, such as through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you about your order
  • Provide customer support
  • Process payments and prevent fraud
  • Improve our website and services
  • Send marketing emails where you have chosen to receive them

We only use your personal information where we have a lawful basis to do so, such as fulfilling your order, complying with legal obligations, pursuing legitimate business interests or where you have given consent.

Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our business, such as payment providers, delivery services, website and IT providers.

We do not sell your personal information.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes for which it was collected, including meeting legal, accounting and reporting requirements.

Your Rights

Depending on the circumstances, you have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Object to or restrict certain processing
  • Withdraw consent where we rely on consent

To exercise your rights, please contact us through our Contact Us page.

Cookies

Our website uses cookies and similar technologies to provide essential website functionality and, where applicable, understand how visitors use our website.

You can manage your cookie preferences through the cookie settings available on our website.

Contact Us

If you have any questions about how we use your personal information, please contact us through our Contact Us page.

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your personal information.

Holmeford Furniture
United Kingdom